Home alarms in Tenerife: protected wherever you are.

How we protect you

Home security in Tenerife: how we protect you

Home security in Tenerife has to fit the way homes here are used. In the south, around Costa Adeje, Los Cristianos and Playa de las Américas, many owners have an apartment in a complex built around a communal pool, with a front door off an open walkway and a terrace onto the gardens. In Golf del Sur and Callao Salvaje there are townhouses and villas with terraces on several levels. In the north, above Puerto de la Cruz and across the Orotava valley, there are fincas on terraced land, with outbuildings and a track up from the road. A burglar alarm planned for one of these would leave gaps in another, so the free survey starts with your doors, your terraces and the way you come and go.

In a south-coast apartment, a sensor goes on the terrace slider facing the pool, a camera detector covers the living room that anyone coming in from the garden has to cross, and the keypad sits just inside the front door. On a northern finca, every door onto the land gets a sensor, and an outdoor detector can watch the patio or the path from the gate. When something is detected, the camera detectors capture images and sound for Segurma’s Alarm Receiving Centre, where an operator checks them before anyone is called. If someone has broken in, the police in Tenerife are alerted with the images as evidence, the indoor siren sounds, and the alert reaches your phone. If it was the cleaner arriving early at the complex, nobody is sent.

Many owners in Tenerife spend part of the year back in the UK or Ireland, so the app does the daily work. You arm and disarm from there, see every alert and, with the Kit Tranquilidad Plus, watch the IP camera live: the living room in Adeje on your phone while you sit in your kitchen in Leeds. The control panel talks to the monitoring centre over the internet and over the 4G/5G mobile network, and it has a backup battery. A power cut across the complex, or a fibre line that drops in a winter storm on the north coast, does not leave the house unwatched.

That is what a monitored alarm connected to the police means on this island. Nobody in a half-empty complex in Los Cristianos has to hear a siren and decide what to do, and no friend has to drive up to the finca after a worried phone call from you. Segurma’s own technicians fit it, the centre watches it 24 hours a day, and you can stop wondering about the house in Tenerife while you are somewhere else.

When nobody is there

Holiday homes, empty months and squatters in Tenerife

Tenerife runs on the opposite calendar to most of Spain’s coasts. Many British and Irish owners arrive in the south in the autumn, stay for the winter sun and fly home around Easter or the start of summer, so the apartment in Costa Adeje or the villa in Golf del Sur stands empty through the hottest months, apart from the odd holiday let. In a complex, a flat with its shutters down for weeks is easy to spot, and that is exactly what burglars and squatters look for. Once squatters have settled in, getting them out usually means court and months of waiting, all handled from another country.

A verified, monitored alarm changes the outcome. If a terrace door is forced in Los Cristianos on a July night, the camera detectors capture it, an operator checks the images and the police are alerted while the break-in is still happening, which is when they can act on the spot. You get the alert at the same moment, wherever you are. For the months you are away, give one of the 3 tags to a neighbour in the complex, your property manager or the cleaner who airs the flat, and the app shows you each time they come and go.